Terms of service
Overview
This website is operated by INITIAL AUTOPARTS, avtodeli, Kevin Primožič s.p., trading online as Primo Car Parts.
Throughout the site, the terms “we”, “us” and “our” refer to Primo Car Parts / INITIAL AUTOPARTS, avtodeli, Kevin Primožič s.p.
By visiting our website and/or purchasing something from us, you agree to these Terms of Service. These terms apply to all users of the website, including customers and visitors.
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
Products and Availability
We specialize in used original automotive electronic control units (ECUs) and related automotive parts.
Most of our products are used parts and may show normal signs of previous use. The condition and available identification information are stated on the relevant product page.
Product availability is subject to stock. Because many used parts are individual items, availability may be limited to one unit.
We make reasonable efforts to ensure that product descriptions, reference numbers, images and other information are accurate. However, customers are responsible for checking that the part is suitable for their intended application before ordering.
ECU Compatibility and Installation
Customers should compare the manufacturer and OEM reference numbers of their original ECU or part with the reference numbers shown in our product listing before purchasing.
Vehicle compatibility information is provided to assist product identification but should not replace verification of the original part number.
Depending on the vehicle and ECU type, an ECU may require programming, coding, cloning, immobilizer adaptation or other professional installation procedures before it can operate correctly in a vehicle.
If you are unsure whether a product is suitable for your vehicle, please contact us before ordering.
Prices and Payment
Product prices are displayed on our website. Applicable taxes, shipping costs and other charges, where relevant, are shown during checkout.
We reserve the right to change product prices at any time. Price changes do not affect orders that have already been completed and confirmed.
Orders are subject to successful payment and order confirmation.
Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of incorrect pricing, suspected fraud, payment problems, stock errors or other technical errors.
If we cancel an order after payment has been received, the applicable payment will be refunded.
Customers are responsible for providing accurate billing, shipping and contact information when placing an order.
Shipping and Delivery
We ship from Slovenia to customers throughout Europe and worldwide.
Available shipping methods, shipping costs and estimated delivery times are displayed during checkout.
Delivery times are estimates and may be affected by carriers, customs procedures, public holidays or circumstances outside our reasonable control.
For further information, please refer to our Shipping Policy.
Returns and Refunds
Returns and refunds are handled according to our published Refund & Return Policy and applicable consumer protection law.
Nothing in these Terms of Service is intended to limit any mandatory consumer rights provided by applicable law.
International Orders
For deliveries outside the European Union, customs duties, import taxes or other local charges may apply.
Unless explicitly stated otherwise during checkout, these charges are not included in the product price or shipping charge and are the responsibility of the customer.
Accuracy of Information
We make reasonable efforts to ensure that the information presented on our website is accurate and current.
Due to the nature of used automotive parts, customers should use manufacturer and OEM reference numbers as the primary means of identifying the required part.
If you notice an error or require additional information about a product, please contact us before placing your order.
Third-Party Services
Our website may use third-party services for functions such as payments, shipping, analytics or other e-commerce services.
Use of these services may also be subject to the terms and privacy policies of the relevant third-party providers.
Intellectual Property
The content of this website, including text, graphics, logos and other original material, may not be reproduced, copied or commercially exploited without permission, except where permitted by applicable law.
Third-party trademarks, vehicle manufacturer names, logos and part numbers remain the property of their respective owners and may be used for product identification purposes.
Prohibited Use
You may not use this website for unlawful purposes, to violate applicable laws, to interfere with the operation or security of the website, or to submit malicious code or other harmful material.
Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of the website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights.
Privacy
Personal information submitted through our store is handled according to our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable requirements.
The current version will be published on this website.
Governing Law
These Terms of Service are governed by applicable laws of Slovenia and applicable European Union consumer protection legislation.
Mandatory rights available to consumers under applicable law remain unaffected.
Contact Information
Questions regarding these Terms of Service can be sent to:
INITIAL AUTOPARTS, avtodeli, Kevin Primožič s.p.
Miren 44A
5291 Miren
Slovenia
Email: primo.carparts@gmail.com
Website: primocarparts.com